Terms of service

Last updated: July 2026

These Terms of Service ("Terms") govern your access to and use of the Whispering Flame website and the purchase of any products from us. By using our site or placing an order, you agree to these Terms.

1. About Us

Whispering Flame is an online store operated from Sto Domingo, 170129, Quito, Ecuador. You can reach us at alexanderrivas30032007@gmail.com.

2. Use of the Site

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice.
  • We make reasonable efforts to display product colors and details accurately, but we cannot guarantee that your device's display will be accurate.
  • Prices are shown in the currency indicated at checkout and do not include applicable taxes or duties unless stated otherwise.

4. Orders and Payment

When you place an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud. Payment must be received in full before an order is shipped.

5. Shipping

Estimated shipping times are provided at checkout and are not guaranteed. Whispering Flame is not responsible for delays caused by the shipping carrier or customs.

6. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Whispering Flame or its content suppliers and is protected by applicable intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by law, Whispering Flame shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or your purchase of our products.

8. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact

If you have any questions about these Terms, please email us at alexanderrivas30032007@gmail.com or contact us at Sto Domingo, 170129, Quito, Ecuador.